PENGARUH MUTU PELAYANAN TERHADAP KEPUASAN PASIEN UNIT RAWAT JALAN DI RUMAH SAKIT : LITERATUR REVIEW. Faculty of Medicine, Tadulako University, P-ISSN: 2407-8441 and e-ISSN 2502-0749 [Internet]. 2024 Oct. 31 [cited 2026 Mar. 10];10(4):547-55. Available from: https://jurnal.fk.untad.ac.id/index.php/htj/article/view/1213